Track

The Track integration sends property expenses and work order costs to Track, codes them with Track vendors and accounts, and connects Track work orders to bill pay.

What syncs

From Accountable to Track	From Track to Accountable
Property expenses, with Track vendor, liability account, and work order	Units, imported as properties
Bills from bill pay, at payment or at approval	Vendors, GL accounts, and work orders, for coding
Work order costs, by your posting mode	Work orders, in Work Orders
Inventory charges

Connect Track

1. In Track, create API credentials for Accountable.
2. In Accountable, go to Settings > Integrations > Property Management and click Get Started.
3. Choose Track and enter your Domain, API Key, and API Secret.
4. Submit, then click Import Properties on the Properties page.

Coding Track expenses

Each property expense needs a Track Vendor and Track Liability Account, and can be linked to a Track Work Order. Use accounting rules to fill vendors and accounts automatically by merchant or recipient, and the Markup percentage rule for card expense markup.

Track settings

Setting	What it does
Include Work Order in Accounting Expense Memo	Adds the work order to the expense memo.
Markup Posting Mode and Markup Track Account	How and where markup posts.
Show Track coding fields in Bill Pay	Adds Track GL account, vendor, and work order fields to bills.
Track work orders in Bill Pay	Shows when work orders last synced. Click Sync now to pull new ones.
Bill Pay Default Markup	Markup type and amount for bill pay owner charges.
Sync Bill to Track at Approval	Creates the Track bill when a bill is approved, instead of when payment posts.
Include Work Order in QBO Bill Memo	Adds the work order to QuickBooks bill memos.

Work order Posting mode, Labor GL account, and Supplies GL account are under Settings > Integrations > Operations.

Owner payouts from Track

Upload a Track ACH file with Upload an ACH File on the Payments page to turn a payout run into bills. See Owner payments and recipients.

Common issues

• A new work order isn't in the list: click Sync now in Track settings. New work orders appear within a minute or two.
• Sync failed for a missing vendor: create the vendor in Track, or pick an existing one.

Tip: Turn on Sync Bill to Track at Approval if owners should see charges as soon as you approve a bill.