Cleaner rates
Where each clean's amount comes from, how to fill in missing Breezeway rates, and how to set your own rates.
Every clean's amount is one Breezeway gave or one a person typed. Accountable never guesses a rate from other cleans.
Where amounts come from
Accountable works through these in order and uses the first one it finds:
| Source | What you see on hover |
|---|---|
| The clean's own costs | From Breezeway: task cost |
| Breezeway's rate on the task, flat or hourly | From Breezeway: flat rate on the task, or the hourly rate times the time worked |
| A work order rule's flat rate | From the rule and the rule's name |
| Your rates, set in Housekeeping | Your rate: and the rate used |
| Nothing | The clean shows No amount |
Hover over any amount on the Cleans tab to see its source and when Breezeway was last read.
Track cleans are paid what Track's bill or Track's clean cost says. The rates on this page apply to Breezeway cleans.
Cleans with no Breezeway rate
When cleans in the list have no amount, the Cleans tab shows a No Breezeway rate chip with a count. Click it to filter the list to those cleans.
A clean with no amount says No amount · Set rates. When Breezeway had a rate on the same home's last clean of that type, the row says so as a hint. The hint is never used as the amount.
Refresh from Breezeway
After you set the missing rates in Breezeway, click Refresh from Breezeway on the Cleans tab. Accountable reads those cleans again in the background. Rates set in Breezeway show up in a minute or two.
The missing rates report
The Report tab has a No Breezeway rate card when any unpaid cleans in the period have no rate. It groups them by home, clean type and Breezeway template, with links to the tasks in Breezeway.
Click Download CSV to share the list with whoever sets rates in Breezeway. Nothing in the report sets a rate.
Your rates
Your rates are used only for a clean Breezeway has no rate or cost for.
- Open Payments > Housekeeping.
- Click the Settings tab.
- Find Your rates — used only when Breezeway has none.
- For each task type, enter a rate and choose Per clean or Per hour worked.
- To give one cleaner their own rate, type their name in the Any cleaner field.
- Click Save rates.
The card starts with your most common task types and shows how many cleans each had in the last 90 days. Click Add a rate for more. Leave a rate empty to set none.
A cleaner's own rate wins over the task type's rate.
You can also set a cleaner's rates on the Cleaners tab. Click Set a rate or Change in the Their rates column.
Pay defaults
The Paying card in Settings sets what Pay cleaners includes:
- Task types: the task types to pay. Until you choose, this defaults to the clean types Breezeway has a rate on.
- One bill per: Cleaner, Cleaner and Breezeway area, or cleaner and unit code.
- Pay inspections (Track): whether inspections are included.
These defaults are kept in your browser.
Only people with accounting access can change Housekeeping settings.
Related articles
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Next: Paying cleaners →